Legal Documents

Hu77's Privacy Policy

Your personal data is what we value most. Find out exactly how we collect, store, and protect it — with full transparency, right here.

Last updated: 1 January 2026
SSL 256-bit Encryption
0% Data Is Never Sold
24/7 Security Monitoring
GDPR Standard Policy
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Section 01

Scope & Applicability

hu77 (hu77.pro) is a trusted online gaming platform in Bangladesh. We are deeply committed to protecting your personal privacy. This Privacy Policy explains how hu77 How your personal data is collected, why it is collected, where it is stored, and how it is kept secure.

By using our platform, you agree to this Privacy Policy. If you do not agree with any part of it, please hu77 Stop using it and notify our support team.

This Privacy Policy applies to:

  • Across all pages of the hu77.pro website
  • On hu77's mobile application (current and future versions)
  • Whenever you contact us through any channel
  • Across all our gaming services and payment processes

This policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards.

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Section 02

What Data We Collect

hu77 We only collect the data needed to deliver the best gaming experience and keep your account secure. We do not collect unnecessary information.

Information collected directly from you:

Type of Data Example When It Is Collected
Identity Information Name, date of birth, NID number During Registration & KYC Verification
Contact Information Email, mobile number During Registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Identity Documents NID/Passport photo During KYC Verification
Gaming Data Betting history and win/loss records During Gameplay

Automatically collected information:

  • IP address and device type (mobile or desktop)
  • Browser type and operating system
  • Page visit times and session information
  • Cookies & Local Storage Data
  • Referral source (how you arrived at our site)

We never collect your social media passwords, bank PINs, or card numbers.

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Section 03

How Data Is Used

hu77 Your data is used only for legitimate, clearly defined purposes. Below we explain in detail exactly why each piece of information is needed.

  • Account Management: To create and maintain your account, verify logins, and ensure security
  • Payment Processing: To securely process incoming deposits and outgoing withdrawals
  • KYC and Age Verification: To verify your identity and age as required by legal obligations
  • Support Services: To respond to your complaints or queries and resolve any issues
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time)
  • Fraud Prevention: To detect unusual activity and maintain platform security
  • Legal Obligations: To comply with directives from government or regulatory authorities
  • Enhancing Gaming Experience: To analyze your preferences and improve the platform

hu77 does not sell your data to advertisers or third parties, and never will.

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Section 04

Who Data Is Shared With

hu77 Your data is only shared with third parties when strictly necessary to deliver our services or when required by law.

Who we may share your data with:

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions
  • Identity Verification Services: Licensed third parties for KYC and AML processes
  • Technology Provider: Cloud hosting and cybersecurity partners (they are not permitted to use your data for their own purposes)
  • Law Enforcement Agencies: Under a lawful order from the Bangladesh government or a court directive
  • Responsible Gaming Organizations: To relevant support organizations if there is a risk of gambling addiction or harm

All our third-party partners are contractually bound to maintain the confidentiality of your data.

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Section 06

Data Security Measures

hu77 Industry-standard technologies and practices are used to keep your data secure. Our security infrastructure is continuously updated and monitored.

  • SSL/TLS Encryption: All data transfers are encrypted using 256-bit SSL technology
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption
  • Two-Factor Authentication (2FA): An extra layer of security to access your account
  • Firewall & DDoS Protection: Active measures to protect the platform from cyber attacks
  • Regular Security Audits: Third-party experts regularly audit our systems
  • Restricted Access: Only authorised personnel have access to your data
  • 24/7 Monitoring: Suspicious activity is detected and blocked in real time

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

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Section 07

How Long Data Is Retained

hu77 Your data is not retained beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

Type of Data Retention Period
Account information (for the duration of the account) For as long as the account remains active
After Account Closure Up to 5 years (as required by law)
Transaction records 7 years (as required by financial regulations)
KYC Documents 5 years after account closure
Support conversations 2 years
Cookie Data Up to 1 year or until the browser is closed

Once the retention period expires, data is permanently and securely deleted or anonymised.

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Section 08

Your Privacy Rights

hu77As a user of

1
Right to Know

You may submit a request to find out what data we hold about you.

2
Right to Rectification

If any of your data is inaccurate, you may request a correction.

3
Right to Erasure

Where no legal obligation exists, you may request that your data be deleted.

4
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

5
Right to Portability

You may request an export of your data in a standard format.

6
Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

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Section 09

Child & Minor Protection

hu77 Account registration and gameplay by anyone under 18 is strictly prohibited. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration
  • Age is verified through identity documents as part of the KYC process
  • Accounts suspected of underage use are suspended immediately
  • Parents or guardians may request the closure of a minor's account

If we discover that personal data from a minor has been collected inadvertently, we will delete it immediately and close the account.

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Section 10

Policy Changes & Updates

hu77 This privacy policy may be updated from time to time. Changes may be driven by new services, legal requirements, or security improvements.

  • For significant changes, we will notify you in advance via email or SMS
  • After each update, the "Last Updated" date at the top of the page will be revised
  • Continued use of the platform after any update constitutes your acceptance of the revised policy
  • We will provide previous versions of the policy upon request

Visit this page regularly to stay up to date on policy changes.

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Section 11

Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is ready to respond promptly.

  • Email: [email protected]
  • Live Chat: Available 24/7 on hu77.pro
  • Response Timeframe: General requests — 7 business days; urgent requests — 48 hours

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in Bangladesh.

Why hu77why trust us?

Learn about the core pillars of our privacy framework — what keeps your data protected at all times.

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Military-grade encryption

All your data is protected with 256-bit AES encryption — the same technology used by the world's most secure banks and government agencies.

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Sale of Data Prohibited

Hu77 never sells your personal information to advertisers or data brokers. Your data exists solely to serve you.

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Transparent Data Use

We are transparent about where your data goes and why it is used. There are no hidden agendas — everything is laid out in this policy.

Quick Rights Exercise

Requests to delete, correct, or export data are processed within 30 days. Urgent cases will be handled more quickly.

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International Standards

Our Privacy Policy is built in compliance with GDPR and international data protection guidelines — recognized as the gold standard worldwide.

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Minimal Data Collection

We only collect information that is genuinely needed. Requesting excessive or irrelevant data goes against our policy.

General FAQ

Find answers to the most frequently asked questions about our Privacy Policy here.

No, hu77 never sells your personal data. We only share information with third parties to operate our services (such as payment processors), and even then, it is strictly governed by contract.

Even after your account is closed, certain data may be retained for up to 5 to 7 years due to legal obligations — particularly financial and KYC records. Once that period expires, all data is permanently deleted.

Submit a "Data Export" request to our support team via email or live chat. We will provide all your data in a standard format (CSV/PDF) within 30 days.

Yes, you can opt out of marketing communications at any time from your account settings. Alternatively, contact our support team and we will process your request within 24 hours.

In some cases, data may be stored on international servers due to the use of global cloud services. However, those servers adhere to the highest security standards and are contractually bound to keep your data safe.
Safe Gaming

Play with peace of mind — your data is safe with us

Your privacy is our top priority at hu77. Join now and enjoy gaming in a safe, trusted environment.

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